Electronics Inc. warrants the Radios to be free from defects in
material and workmanship at the time of its original purchase by a
consumer, and for a subsequent period of one(1) year.
All issues in relation to the products must be written in email
within the Buyer-Seller Messaging Service in Amazon email system, we will respond
shortly. Verbal or voice message on the phone is not
Reecom products are directly sold; no authorized dealers / sellers /
agents. The one (1)
year warranty only covers to the
Radios purchased directly from Reecom Electronics Inc. No warranty to those
radios purchased from other sellers / agents in the market place.
|The one (1)
year warranty does not cover those being purchased in USED (second hand)
|The one (1)
year warranty does not cover the AC-DC Adapter, Telescopic Antenna
and the broken / damaged jacks and sockets such as DC
Jack, External Antenna Jack, Alarm Out Socket and Audio Out Socket, No
does not cover items such as
External Antenna (RA-1601) and Strobe flashing light (RA-1603).
|Before returning the
Radio for warranty service, it is required to:
|1. have a RMA (Return
Merchandised Authorization) No. on the outside of the returned package. The
RMA No. can be requested by email through your buyer account in Amazon email system.
enclose the return package with a $7.50 cheque / money order payable
to Reecom Electronics, Inc for return shipping/handling (this supersedes
the $12.50 quoted in owner's manual).
| Any returned package without RMA No.
and / or without $7.50 pre-payment for return shipping/handling will be rejected and returned to sender, Reecom will not be
responsible for any lost shipment or other liabilities.
return the defective Radio that falls under warranty, follow the procedures below:
|1. Pack the Radio and AC adapter in a suitable shipping
|2. Enclose the followings to the package :