Weather Alert Radio SAME All Hazard Alert NOAA Radio Reecom Radio Public Emergency Alert Radio
You can return the items within 30 days from the Date of Delivery, unless otherwise stated below.
All issues in relation to the products must be written in email within the Buyer-Seller Messaging Service in Amazon email system as a true record, we will respond shortly. Verbal or voice message on the phone is not acceptable.
It is required to have a RMA (Return Merchandised Authorization) number on the outside of the returned package. Any returned items (defective or non-defective) without a RMA number will be rejected and returned to sender, Reecom will not be responsible for any lost shipments or other liabilities. The RMA can be requested by email through your buyer account in Amazon email system.
Returned item must be received within 14 days of issuing RMA. Item received after 14 days will be returned to sender at sender's expense and the item will not be considered for further return.
We will not accept any returned merchandise without a valid RMA number.
Returned items must be New, Unopened and Unused, complete with original packaging, product manual, accessory and a photocopy of your sales receipt.
Items returned for refund will be processed minus shipping and a restocking fee of 20% of the purchase price.
If the returned item is opened, non-defective, or unwanted, refund will be minus shipping and a restocking fee of 25% to 65% of the purchase price depending on the conditions of the returned item.
Shipping cost to send the item back is Buyer's responsibility and non-refundable NO EXCEPTIONS.
Undeliverable or Refused Packages:
The use of the AC-DC adapter is the sole responsibility of the customer and non-refundable whether it is defective / non-defective, no returns, no damage / defective claims will be accepted, no warranties No Exceptions.
The one (1) year warranty does not cover those merchandises NOT directly purchased from Reecom Electronics Inc.
The one (1) year warranty does not cover those being purchased in USED (second hand) conditions.
Warranty does not cover items such as AC-DC Adapter for the radios and built-in telescopic antenna.
The use of the AC-DC adapter and the telescopic Antenna is the sole responsibility of the customer and non-refundable whether it is defective / non-defective, no returns, no damage / defective claims will be accepted, no warranties No Exceptions.
Warranty does not cover items such as External Antenna (RA-1601) and Strobe flashing light (RA-1603).
Items such as External Antenna (RA-1601) and Strobe flashing light (RA-1603) are non-refundable once they are opened.
We will not accept any returned merchandise without a valid sales receipt.